The tourism sector, known for its dynamism and significant contribution to the global economy, faces a series of challenges regarding employment. From personnel shortages to high staff turnover, these obstacles can hinder industry growth and service quality. What do experts say about overcoming these challenges? Personnel shortages: a global challenge According to a recent report by the World Tourism Organization (UNWTO), the tourism industry is grappling with an alarming shortage of personnel worldwide, with an estimated gap of millions of vacant positions. This situation, exacerbated by factors such as an aging workforce and the lack of adequate training programs, poses a significant challenge for employers in the sector. Caroline Benard, an expert in hotel management, points out that the key to overcoming this shortage lies in adopting innovative approaches to hiring and talent retention. Benard emphasizes the importance of establishing partnerships with educational institutions and training programs to foster a stronger and more adaptable talent pipeline to meet the sector's changing needs. High staff turnover: impact on service quality Another challenge facing the tourism sector is high staff turnover, especially in key roles such as managers and supervisors. This turnover not only affects business operational stability but can also have a negative impact on the