On the horizon of tourism for 2024, perspectives emerge as promising as they are challenging. The demand for sustainable tourism, with a focus on conserving natural environments and local culture, is expected to continue its ascent. Digitalization and the implementation of technologies such as artificial intelligence (AI) are transforming the visitor experience. However, this scenario also poses a crossroads for the sector: balancing the surge in demand with the urgent need to preserve the environment and, crucially, adapt to geopolitical tensions. Surge in demand and environmental sustainability According to the second World Tourism Barometer by the World Tourism Organization (UNWTO), international arrivals reached 80% of pre-pandemic levels in the first quarter of 2023. With 235 million tourists undertaking international trips during this period—more than double that of 2022—these figures reveal that, despite past challenges, tourism is regaining its vitality. However, this increased demand also underscores the urgent need to address environmental sustainability. In this context, a crucial question arises: How can the tourism industry meet growing demand without compromising natural resources and the cultural integrity of destinations? Digitalization, AI, and enhancement of visitor experience Simultaneously, digitalization and artificial intelligence have become key elements in the evolution of tourism. According to experts in an article