Hospitality

Recognizing the undeniable role of social media in shaping our travel plans is as evident as acknowledging that the sun is always shining. In the interconnected world we live in, it has become natural to turn to these digital platforms in search of inspiration, recommendations, and a glimpse into the experiences of other travelers. However, the real extent of social media's impact on our travel decisions remains a fascinating and enigmatic topic. While it's no secret that social media plays a significant role in vacation itinerary planning, the true magnitude of its influence remains a captivating mystery waiting to be unraveled. According to a Morning Consult report, 92% of Generation Z users in the United States use social media, with 54% of them spending at least four hours a day on these platforms. Furthermore, Gen Zers stated that they spend more time interacting with their peers per week, on average, through video games (65%) than in school (64%) or at work (51%). These numbers highlight the omnipresence of social media in the daily lives of young people, and this reality directly impacts their travel decisions. A fascinating example of social media's influence on the choice of tourist destinations can be observed in the

Hospitality

In the digital age, Artificial Intelligence (AI) has left a significant mark on various sectors, and tourism is no exception. In particular, accommodation platforms like Airbnb have harnessed the power of AI to revolutionize the way people book and enjoy their travel experiences. But, do you know how this innovative tool is contributing to the development of tourism today? Personalized recommendations. One of the greatest benefits of AI in tourism is its ability to provide personalized recommendations, and that is that platforms such as Airbnb or Vico use AI algorithms to analyze data such as preferences, travel history, and user search patterns, capable of to offer accommodation options and tourist experiences adapted to the interests and needs of each traveler. Improvement in price management. By analyzing supply and demand in real time, AI systems adjust prices based on market availability and demand. This allows for greater flexibility and price competitiveness, ensuring that travelers get fair fares and providers maximize their revenue. Automated customer service. Through chatbots and virtual assistants, AI provides quick and accurate responses to traveler inquiries and requests, as these automated systems can provide booking information, fix common issues, and offer recommendations, thus enhancing the customer experience with efficient answers and available