Hospitality

On the horizon of tourism for 2024, perspectives emerge as promising as they are challenging. The demand for sustainable tourism, with a focus on conserving natural environments and local culture, is expected to continue its ascent. Digitalization and the implementation of technologies such as artificial intelligence (AI) are transforming the visitor experience. However, this scenario also poses a crossroads for the sector: balancing the surge in demand with the urgent need to preserve the environment and, crucially, adapt to geopolitical tensions. Surge in demand and environmental sustainability According to the second World Tourism Barometer by the World Tourism Organization (UNWTO), international arrivals reached 80% of pre-pandemic levels in the first quarter of 2023. With 235 million tourists undertaking international trips during this period—more than double that of 2022—these figures reveal that, despite past challenges, tourism is regaining its vitality. However, this increased demand also underscores the urgent need to address environmental sustainability. In this context, a crucial question arises: How can the tourism industry meet growing demand without compromising natural resources and the cultural integrity of destinations? Digitalization, AI, and enhancement of visitor experience Simultaneously, digitalization and artificial intelligence have become key elements in the evolution of tourism. According to experts in an article

Hospitality

The world of tourism and the hotel industry have witnessed a remarkable evolution in recent years, especially in the context of a world marked by the COVID-19 pandemic. According to the latest World Tourism Barometer from the World Tourism Organization (UNWTO), international tourist arrivals in the first quarter of 2023 have reached an impressive 80% of pre-pandemic levels, compared to the same period in 2019. This 86% growth from the previous year reflects the ongoing strength of international tourism, with approximately 235 million tourists traveling internationally during the first three months of the year. In this dynamic context, hotels play a fundamental role as they have had to adapt and evolve to meet the changing demands of travelers while providing memorable experiences. Emerging tourism trends As we have discussed on previous occasions, sustainability has become a key aspect of tourism in 2023. Travelers are increasingly concerned about the environmental and societal impact of their trips, charting new paths to destinations that not only captivate their imagination but also contribute to environmental conservation. Concrete examples of this trend include the growing demand for eco-friendly accommodations, the rise of volunteer travel, and the popularity of destinations with sustainability certifications. Furthermore, health and wellness tourism has taken on a